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Integrating Mobility Data for South Africa’s First Rapid Rail Network

Gautrain

The Gautrain is South Africa’s first rapid rail system, connecting the cities and airport in Gauteng—South Africa’s most urbanised region. WhereIsMyTransport integrated Gautrain data with mobility data from other transport providers, providing users of the new Gautrain app the option of multimodal journey planning.

The Gautrain is Africa’s first rapid rail network, launching passenger operations on its airport line in June of 2010 in time for the FIFA World Cup. Now a familiar icon in the regions of Johannesburg, Pretoria, and Ekurhuleni, the Gautrain was and is a major infrastructural investment by the Gauteng Provincial Government and the South African National Government. The Gautrain reached its millionth passenger three months after launch and has remained a significant part of the public transport ecosystem in South Africa’s most populated region.

The Gautrain mobile app is a key part of the company’s commitment to a convenient, comfortable, and informed passenger experience. Passengers use the app to plan their journeys, check the route map and timetable, and connect with the integrated bus system that provides feeder routes to the train system. Gautrain wanted to provide users with major new app features and enhance information sharing with passengers. They also wanted to provide dynamic journey planning on their website. WhereIsMyTransport worked with the teams at the Gautrain Management Agency and Bombela Concession Company in the planning and execution of this service.

Gautrain made the information about its services as integrated with the other transport modes available in the area as the services themselves. Users gained access to multimodal journey planning, drawing on the extensive data WhereIsMyTransport offers for other modes in Johannesburg and Pretoria—from the BRT system to private buses and rail.

Every possible combination of route, time, and fare returned in the Gautrain app was verified for accuracy, and the Gautrain app underwent nearly 6 months of internal testing by Gautrain and AfriGIS staff. WhereIsMyTransport is proud to have supported the Gautrain in offering their passengers accurate and reliable information, meeting the high standard they have come to expect.